How to Handle an Emotionally Charged Negotiation

Conflict resolution in the workplace is a necessary, but often uncomfortable, part of being a leader. A leader is required to navigate layers of emotion, dig deep to surface hidden issues, and think fast in the face of curveballs. These are valuable skills that can take years, if not an entire career, to learn. 

Harvard Business Review discussed a simple process when negotiating a valuable and vulnerable business conflict.